J.D. power & associates – consumers who combine policies are dissatisfied
According to J.D. Power & Associates, the satisfaction with the pricing among auto insurance customers is now comparable with those levels that were earlier reserved for those policyholders who bundled their homeowner’s policies and auto insurance policies. The study conducted by J.D. Power measured consumer satisfaction with the auto insurers based on 5 factors such as policy offerings, price, interaction, claims, and billing & payment. The study has found that satisfaction levels in those who had purchased a homeowner’s policy from another insurer and those who only had an auto insurance policyhad gone up now when compared to 2010 (it … (more) July 6, 2011
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