Consumer Satisfaction with Auto Insurance Drops, according to recent survey
A recent survey found that consumers are less happy and less satisfied with the services offered by auto insurance companies due to the latter’s rising premiums in auto coverage. The latest survey of the J.D. Power & Associates research firm shows that the satisfaction of auto coverage consumers with the policy offerings, interactions and many other factors with their auto insurance providers have dropped by an overall ten (10) points since last year. And, according to the 2010 U.S. National Auto Insurance Study, those figures went down to 777 on a point scale of 1, 000. The reason behind this … (more) August 31, 2010
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